Privacy policy.

At Mid North Property Maintenance, we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal information.

1. What Information We Collect

We may collect personal information from you when you:

  • Submit a quote request or enquiry through our website or Facebook form

  • Contact us by phone, email, or social media

  • Use our services

The information we collect may include:

  • Your name

  • Contact details (phone number, email address, suburb)

  • Details about your property or requested services

  • Any other information you choose to provide

2. How We Use Your Information

We use your information to:

  • Provide quotes and respond to enquiries

  • Schedule and deliver our services

  • Send updates, invoices, or follow-ups related to your project

  • Improve our services and customer experience

We will never sell or rent your personal information to third parties.

3. How We Store and Protect Your Data

Your personal data is stored securely in password-protected systems and devices.
We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

4. Sharing Your Information

We may share your information only when necessary to:

  • Provide services (for example, with trusted contractors or suppliers)

  • Comply with legal obligations

All third parties are required to protect your information in line with Australian privacy laws.

5. Access and Correction

You may request access to the personal information we hold about you or ask us to correct it by contacting us at:
📧 [contact@mnpm.com.au]
📞 [0403339883]

We’ll respond to your request within a reasonable timeframe.

6. Cookies and Tracking

Our website and Facebook page may use cookies or tracking tools (like the Meta Pixel) to analyse performance and improve advertising. You can disable cookies in your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or by request.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Mid North Property Maintenance
📧 [contact@mnpm.com.au]
📞 [0403339883]
📍 NSW, Australia